Assistant Store Manager - Mayfair

TravisMathew•Wauwatosa, WI

15h

About The Position

The Assistant Store Manager supports the day-to-day retail operations of the applicable store, including sales and service, team leadership, and operational excellence. The role focuses on delivering exceptional client service, building repeat business, helping achieve sales goals, developing the team, and maintaining effective store operations.

Requirements

Minimum 3 years of experience in a client service-related capacity.
Minimum 2 years of experience in retail store management.
Proficiency in Microsoft applications, point-of-sale (POS) systems, back-office operations management, and visual merchandising.
Ability to recruit, train, manage, and develop a team.
Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
Ability to make decisions independently or escalate when applicable.
Strong written and verbal communication skills.
Ability to work non-traditional hours, including weekends, evenings, and holidays.

Nice To Haves

Bachelor’s degree in Business or a related field preferred.

Responsibilities

Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
Connect with in-store clients and develop and retain a following of repeat clients to drive sales.
Assist in developing and implementing strategies to drive sales and key performance indicators.
Assist in recruiting and training support managers and client experience-focused associates.
Train and coach the team to meet or adhere to client service standards and company policies and procedures.
Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
Implement product and visual merchandising directives and techniques to maximize space and drive sales.
Manage inventory control procedures, including product receipt, transfers, and returns.
Manage and maintain store cleanliness and organization, including front-of-house and stock space.
Foster a work environment focused on teamwork and productivity.