Assistant Manager(09701) - 803 N Mayfair Rd

Domino's Franchise•Wauwatosa, WI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and maintaining standards for customer service, attendance, punctuality, and store image. Assistant Managers work to a schedule and help ensure the team meets quality and operational standards. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility. Training and orientation are provided on the job. The position may also involve delivery duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery areas. Delivery requires a valid driver's license and access to an insured vehicle that can be used for work.

Requirements

  • Must be at least 18 years of age.
  • Ability to exercise judgment, perform basic mathematics, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Verbal communication skills to process orders and communicate with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigation skills to read maps and locate addresses, and ability to navigate adverse terrain and delivery sites.

Responsibilities

  • Manage all activities during the shift.
  • Oversee staffing, paperwork, cost controls, cash control, inventory control, and food management.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure policies, procedures, and standards are followed.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and a professional store image.
  • Support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, and complete inventory and related paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers when required.
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