Customer Service Rep(09701) - 803 N Mayfair Rd

Domino's Franchise•Wauwatosa, WI

About The Position

The Customer Service Representative answers customer phone calls, processes orders, and prepares pizzas while providing friendly, personable service. The role offers flexible scheduling and may be part-time or full-time. On-the-job orientation and training are provided, and team members may have opportunities to advance into management and other roles within Domino’s.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Answer telephone and in-person customer inquiries and process orders.
  • Prepare pizzas and other products.
  • Operate store equipment and enter orders using a computer keyboard or touch screen.
  • Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
  • Receive deliveries and move, carry, and stock ingredients and supplies.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform other general store-team duties, including taking out trash and completing outside tasks as needed.

Benefits

  • Flexible hours
  • Competitive pay
  • On-the-job orientation and training
  • Opportunities for advancement
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