Assistant Store Manager - Mayfair

TravisMathew • Wauwatosa, WI

1d

About The Position

The Assistant Store Manager supports the day-to-day operations of the applicable TravisMathew retail store, including sales and service, team leadership, and operational excellence. The role focuses on achieving sales goals and delivering exceptional client service, building repeat-client relationships, supporting sales strategies, recruiting and developing store associates, maintaining merchandising and inventory standards, and fostering a productive, collaborative work environment. Work is performed in a retail store.

Requirements

• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.
• Proficiency in Microsoft Applications.
• Proficiency in point-of-sale (POS) systems.
• Proficiency in back-office operations management.
• Proficiency in visual merchandising.
• Ability to recruit, train, manage, and develop a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.
• Strong written and verbal communication skills.

Nice To Haves

• Bachelor’s Degree in Business or a related field preferred.

Responsibilities

• Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training support managers and client-experience-focused associates.
• Train and coach the team to meet client service standards and follow company policies and procedures.
• Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures, including product receipt, transfers, and returns.
• Maintain store cleanliness and organization, including front-of-house and stock areas.
• Foster a work environment focused on teamwork and productivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed