Property Manager- Mayfair
About The Position
The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. The role oversees leasing, renewals, collections, financial reporting, supplies, communications, staff, daily activities, and property resources to achieve budgeted financial and operational goals. The Property Manager ensures operations comply with company policies and procedures and applicable laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position manages property upkeep and maintenance coordination, financial and rental-collection processes, marketing activities, and the property management team. It also supports resident retention and community-building while ensuring adherence to lease agreements, community policies, and safety procedures.
Requirements
- High school diploma or GED.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, maintained auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
- One to two years’ experience as a multifamily LIHTC property manager.
- HUD/LIHTC experience.
Responsibilities
- Manage day-to-day property operations, inspect the property and vacant units, plan capital improvements, and ensure deposits, bookkeeping, and property reports are handled properly.
- Respond to resident concerns and prepare move-in paperwork, keys, and remotes; inspect make-ready apartments and maintain a resident renewal program.
- Operate the property office professionally and foster a sense of community while observing the non-fraternization policy.
- Coordinate property maintenance with the maintenance team, manage repair requests and work orders, maintain required operating permits, and monitor utility usage.
- Manage financial responsibilities, including approving invoices, maintaining transaction records, submitting property reports, and completing variance reports.
- Monitor rent and other charge collections, ensure timely posting, and manage required legal notices, eviction filings, writs, and court hearings.
- Ensure compliance with community policies and lease agreements, address violations, assess move-out conditions, and arrange final account statements.
- Refer liability claims, legal complaints, and other violations promptly to the Regional Manager and/or corporate office.
- Create, mentor, and manage the property team; coordinate orientation and training; complete performance reviews; recommend salary increases or advancement; manage time off; and submit payroll.
- Ensure staff safety orientations and annual training are completed, attend safety meetings, monitor safety precautions, and report workers’ compensation issues and employee incidents as required.
- Manage and monitor marketing activities, understand the market and submarket, assist with marketing surveys and strategies, and supervise leasing to maximize occupancy.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, dental, and vision insurance.
- Supplemental insurance available.
- Employer-paid life, AD&D, LTD, and STD coverage.
- 401(k) plan.
- Paid vacation time.
- Paid sick time.
- Opportunity for career advancement and continued education.
- Discounted housing.
- Monthly commissions and quarterly bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
