Property Manager- Mayfair

Cornerstone Residential•El Cerrito, CA

About The Position

The Property Manager is a business leader responsible for resident customer service and the operations of an assigned residential property. This includes leasing activity, renewals, collections, financial reporting, supplies, and communications. The role manages team members, daily activities, and property resources to meet budgeted financial and operational goals, while ensuring compliance with company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The Property Manager oversees daily operations, property maintenance, financial responsibilities, rent collection, personnel, and marketing. The position also supports the property’s long-range capital improvements planning and performs other duties as assigned or requested to support property operations.

Requirements

  • High school diploma or GED.
  • Working knowledge of OneSite or other property management software.
  • Reliable transportation, maintained auto insurance, and a valid driver’s license.
  • Proven ability to market properties.
  • Strong communication and customer service skills.

Nice To Haves

  • CAM, ARM, or CCRM certification.
  • Bilingual or multilingual skills.
  • One to two years of experience as a multifamily LIHTC property manager.
  • HUD/LIHTC experience.

Responsibilities

  • Manage day-to-day property operations, inspect the property and vacant units, maintain long-range capital improvements planning, and ensure deposits, bookkeeping, reports, resident communications, move-in preparation, office operations, and resident renewal activities are handled appropriately.
  • Manage property maintenance with the maintenance team, including repair requests, work-order completion, operating permits, and monitoring utility usage.
  • Maintain and manage financial responsibilities, including approving invoices, keeping accurate transaction records, and completing variance and other reports.
  • Manage rental collections, ensure charges are posted, oversee required legal notices and deadlines, enforce community policies and lease agreements, handle move-out assessments and final account statements, and refer liability claims, legal complaints, or other violations to the Regional Manager and/or corporate office.
  • Manage property personnel, including team development, staff orientation and training, performance reviews, time off, payroll submission, safety training and precautions, and reporting employee incidents and workers’ compensation issues.
  • Manage and monitor marketing activities, understand market conditions, assist with marketing surveys and strategies, and supervise the leasing team to maximize occupancy.
  • Perform other duties as assigned or requested to support property operations.

Benefits

  • Medical, dental, and vision insurance.
  • Supplemental insurance available.
  • Employer-paid life, AD&D, LTD, and STD coverage.
  • 401(k) plan.
  • Paid vacation time.
  • Paid sick time.
  • Opportunity for career advancement and continued education.
  • Discounted housing.
  • Monthly commissions and quarterly bonuses.
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