Assistant Store Manager - Memorial Bend Shop. Ctr, Stone Mountain, GA

DTLR, Inc.•Stone Mountain, GA

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations, working to support sales and profitability through merchandising, expense and inventory management, team training and development, human resources support, and excellent customer service. The role is responsible for supporting staff performance, company policy compliance, operational and safety standards, and store goals. The position may require working across multiple stores in the assigned district. The standard work week does not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively in response to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and efforts to maximize sales and profitability.
Take responsibility for the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies so the store can meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and help provide a friendly environment and outstanding service.
Assist with accurate, regular merchandise inventory counts.
Perform other assigned duties.