Assistant Manager

Goodwill of Southwestern Pennsylvania • Harrison Township, PA

19d • $18 - $19

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store or outlet. The role uses critical thinking, interpersonal skills, active listening, and management abilities to meet sales expectations and provide customer-focused service. The Assistant Store Manager oversees personnel and helps ensure efficient store operations. The position also offers an opportunity to develop leadership skills and build a career in retail while contributing to the community.

The role provides leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and maintain efficient operations. It also requires following organizational policies and procedures so retail operations maintain a positive internal and external appearance.

Requirements

• High school diploma or equivalent.
• At least 1 year of management experience for external candidates.
• Internal candidates may qualify with a high school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.
• Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH clearances.
• Must be available to work evenings, weekends, and holidays as required.
• Local travel may be required.

Responsibilities

• Assist the Store Manager with daily retail store or outlet operations.
• Provide leadership and direction to staff, program participants, donors, and customers.
• Help achieve production and quality goals and meet sales expectations.
• Ensure the store or outlet operates efficiently and provides customer-focused service.
• Follow organizational policies and procedures to maintain a positive internal and external appearance.
• Use communication, organizational, management, problem-solving, and customer-service skills, with attention to detail.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED