About The Position

Zales Outlet is seeking a dynamic, driven, and creative Assistant Store Manager to support the Store Manager and help deliver an outstanding customer experience. The role contributes to sales and profit goals by maintaining focus on individual and team achievement, fostering customer satisfaction, developing team members’ skills and product knowledge through training and evaluation, and supporting recruitment and selection. The Assistant Store Manager also follows and enforces company policies and procedures and performs other operational and strategic duties. The company offers training in sales techniques, product knowledge, and professional skills, with opportunities for career development and advancement. Candidates should bring a commitment to excellence, a desire to grow, and the ability to provide superior customer service.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret a variety of instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team members' standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members' skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Sales, product knowledge, and career development training programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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