Assistant Store Manager - Green Bay West, WI

Batteries Plus•Green Bay, WI

About The Position

The Assistant Store Manager supports daily store operations, assists customers, and backs up the Store Manager to ensure a positive customer experience. The role includes training and certification to perform technical repairs on cell phones, tablets, and key fobs. The Assistant Store Manager may act as manager on duty when the Store Manager is absent, helping lead the team and maintain smooth operations. The position also involves maintaining the store’s safety, appearance, and cleanliness, including outdoor and restroom upkeep.

Requirements

Minimum of 1 year of retail experience.
Strong communication and customer service abilities.
Professionalism and teamwork.
Problem-solving and conflict-resolution skills.
Basic math and cash register operation skills.
Comprehensive understanding of Batteries Plus products and services.
Valid driver's license and clean driving record.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Welcome and engage customers as they enter the store.
Assess customer needs and recommend appropriate products and services.
Guide customers on promotions, warranties, and upselling opportunities.
Operate cash registers and process customer payments accurately.
Load, unload, and arrange products for customer purchases.
Build displays and set up or take down fixtures and shelves.
Assist with battery rebuilds and technical services as assigned.
Repair or replace parts for cell phones, tablets, light fixtures, and other devices.
Replace screens, batteries, and other components on smartphones and tablets.
Cut keys and reprogram key fob remotes.
Clean and restock the store before opening, throughout the day, and after closing.
Maintain store safety, appearance, and cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
Act as manager on duty when the Store Manager is absent; lead by example, support the team, and ensure smooth daily operations.
Use tools and equipment according to safety protocols and company policies.
Follow safety rules and regulations and wear proper personal protective equipment (PPE).