Full-Time Assistant Store Manager

ALDI•Wilson, NC

14d

About The Position

The Assistant Store Manager supports store leadership with day-to-day operations and overall store performance. The role includes assisting with operational action plans, managing schedules, developing team members, and maintaining customer service, product quality, inventory, cleanliness, and store standards. The position also supervises team operations and helps the store meet payroll, loss, and inventory goals.

Requirements

Must be at least 18 years old.
Ability to work independently and as part of a team.
Ability to provide and lead others in providing prompt, courteous customer service.
Ability to develop rapport, trust, and open communication with direct reports.
Ability to interpret and apply company policies and procedures.
Ability to set goals and guide employee performance to ensure quality and completion of assignments.
Ability to evaluate and drive personal and team performance.
Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
Ability to operate a cash register efficiently and accurately.
Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
Excellent verbal and written communication skills.
Ability to stay organized, multitask professionally and efficiently, follow instructions, and attend to detail.
Meet applicable state and local requirements for handling and selling alcoholic beverages.
Minimum of 3 years of progressive experience in a retail environment.
Ability to stock merchandise and handle products weighing up to 45 pounds, as well as sit, stand, bend, reach, push, pull, lift, carry, and walk around the store.
Must be able to perform duties with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent preferred.
Prior management experience preferred.
Equivalent knowledge gained through a combination of education and experience.

Responsibilities

Assist the direct leader with developing and implementing action plans to improve operating results.
Establish and communicate job responsibilities and performance expectations to direct reports.
Identify training and development opportunities for direct reports.
Communicate and model company strategy and core values to foster teamwork and employee engagement.
Monitor the community’s competitive environment and inform the direct leader of needed adjustments.
Provide product feedback and recommendations about items to carry or discontinue.
Participate in interviewing store personnel.
Communicate weekly information, team milestones, developments, and concerns.
Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies.
Resolve operational customer concerns appropriately when the direct leader is absent.
Identify and address hazards, support proper ergonomics, and maintain store equipment in working order.
Maintain store cleanliness standards and proper signage.
Assist with maintaining stock levels through appropriate product ordering.
Merchandise products neatly to maximize sales.
Ensure product quality and freshness and accurate product signage.
Assist the direct leader with store payroll and total loss budgets, inventory counts, and training new employees.
Supervise day-to-day team operations and escalate issues when necessary.
Ensure direct reports complete assigned work effectively and on time to provide a high level of customer service.
Follow company policies and procedures and protect the security and confidentiality of documents and data.
Perform other duties as assigned.