Assistant Store Manager - Courtyard at Waterbury, Waterbury, CT

DTLR, Inc. • Waterbury, CT

11d • $20 - $22

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role covers merchandising execution, expense and inventory management, training and development, human resources activities, operational compliance, and outstanding customer service. The Assistant Store Manager helps uphold company policies and procedures, supports the store team, and may be assigned other duties. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position may involve working in multiple stores within the assigned district and travel by car, plane, or train. Compensation is $19.94–$21.94 per hour, with a bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401(k) plan; full-time roles are eligible for medical, dental, vision, and company-paid time off.

Requirements

• At least one year of retail management experience.
• Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
• Strong interpersonal skills for handling sensitive and confidential situations, with poise, tact, and diplomacy.
• Ability to think strategically and plan and organize effectively.
• Professionalism in all situations.
• Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
• Results-driven approach with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
• Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
• Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
• Ability to execute directives precisely and consistently.
• Working knowledge of Microsoft Office products.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
• Reliable transportation.
• Willingness to travel by car, plane, or train.

Responsibilities

• Support the Store Manager with daily store operations and the execution of merchandising, expense management, inventory management, training and development, human resources, and customer service activities.
• Be responsible for the overall quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Model effective leadership to gain commitment to store goals and training standards.
• Assist with recruiting, selecting, training, and developing store personnel.
• Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
• Assist with expense management and develop strategies to help the store perform in accordance with its budget.
• Help monitor and identify issues involving store loss or inventory inconsistencies to support shrink goals at or below the company plan.
• Monitor and control operational compliance, safety, and business standards.
• Support training employees in suggested selling and merchandising techniques.
• Uphold customer service standards and provide a friendly environment so each customer receives outstanding service.
• Assist with accurate and regular merchandise inventory counts.
• Perform other duties as assigned.

Benefits

• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Company-paid time off for full-time roles.
• Bonus opportunity if guidelines or criteria are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed