About The Position

The Assistant Store Manager, referred to at Nike as an Assistant Head Coach, leads, coaches, and inspires a team to deliver excellent customer experiences while ensuring team members feel included and supported. The role represents Nike’s brand and culture of sport, promotes customer service, and helps create positive, engaging experiences for customers, colleagues, and the community. The Assistant Store Manager uses retail expertise to drive store growth strategies and develop community partnerships. This is a full-time role at Nike Rise Atlantic Center in Brooklyn, New York, scheduled for 34–40 hours per week, including nights and weekends. The annual base salary ranges from $76,800 to $115,200, with actual pay varying according to location, qualifications, skills, and experience.

Requirements

  • Four years of customer-facing retail or hospitality experience.
  • Three years of leadership experience.
  • Demonstrated ability to recruit, build, and lead high-performing teams.
  • Proficiency with Microsoft Office and retail business systems.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
  • Proven ability to use tools for conflict resolution and employee coaching and counseling.
  • Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

  • Lead, coach, and inspire the store team to deliver the best customer experience and foster an inclusive, supportive environment.
  • Lead a team in keeping store functions running seamlessly.
  • Attract, assess, and onboard new team members to ensure the store is appropriately staffed.
  • Provide store employees with the tools they need to succeed in their day-to-day responsibilities.
  • Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
  • Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
  • Train the team and implement Nike Service Principles.
  • Drive store growth strategies and create opportunities to build community partnerships.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Accounts and Flexible Spending Accounts after 12 months of continuous employment.
  • 401(k) plan.
  • CERA.
  • Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits starting on the day of hire.
  • Accrued paid time off and holiday pay.
  • Opportunity to purchase Nike stock at a discount through the Employee Stock Purchase Plan.
  • No-cost Optum Employee Assistance Program support for the employee and family.
  • Discounts of up to 50% for the employee and family on Nike, Converse, and Jordan products.
  • Education programs to develop and advance your career.
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