Assistant Store Manager - Nike Gilroy

Nike•Gilroy, CA

8d•$76,800 - $115,200•Onsite

About The Position

The Assistant Store Manager, referred to at NIKE as an Assistant Head Coach, helps lead the Nike Factory Store in Gilroy. This is a high-volume, fast-paced retail role centered on customer service, team development, sales, and store performance. The Assistant Store Manager represents the NIKE brand and culture, trains team members on Service Principles, and works to create positive, inclusive experiences for customers and colleagues. The role leads, coaches, and inspires the store team; supports staffing and onboarding; equips employees to succeed; and drives store growth strategies and community partnerships. It also oversees business results and critical metrics and manages products throughout their lifecycle, from the stockroom to visual merchandising and the sales floor. The position is full-time and salaried. The stated annual base salary range is $76,800 to $115,200, with actual pay varying according to location, qualifications, skills, and experience.

Requirements

Four years of customer-facing retail or hospitality experience.
Three years of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Availability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead a team that keeps all store functions running seamlessly.
Attract, assess, and onboard future teammates to ensure the store is staffed.
Equip store employees with the tools needed for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product lifecycle from the stockroom through visual merchandising and onto the sales floor.
Train the team and implement NIKE Service Principles.
Coach and inspire team members to deliver strong customer experiences and help team members feel included and supported.
Drive store growth strategies and create opportunities to build community partnerships.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
No-cost access to Optum Employee Assistance Program support for the employee and family.
Discounts of up to 50% for the employee and family on Nike, Converse, and Jordan products.
Education programs to develop and advance a career.