Assistant Store Manager - Weddington- Full-time
About The Position
The Assistant Store Manager helps lead the daily operations of a Goodwill retail store and donation center, supporting the Store Manager in creating a positive, productive environment for customers and employees. The role offers quarterly incentive pay based on store performance, with eligible team members having the potential to earn more than $1,000 per quarter based on results. The position starts at $20.95 per hour. Goodwill describes its work as supporting job training, employment placement services, and other community programs through revenue generated by its retail stores and donation centers. The employer also offers annual merit increases, production bonuses, career development and skill-building classes, employee discounts, and full-time benefits.
Requirements
- High school diploma or GED.
- At least 2 years of retail management experience, or equivalent education or experience.
- Strong organizational skills and a passion for retail operations and team development.
- Customer-focused, hands-on approach and ability to thrive in a fast-paced environment.
- Strong close, color, and depth vision.
- Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
- Some local travel is involved.
Responsibilities
- Lead store activities to support strong sales and production performance.
- Support recruitment, interviewing, hiring, and onboarding of new team members.
- Train and develop staff in alignment with company standards.
- Review and verify daily sales reports, deposits, and financial procedures.
- Coordinate product flow and shipments to ensure inventory meets sales goals.
- Open and close the store, manage deposits, and secure the building.
- Provide excellent customer and donor service, including resolving complaints.
- Supervise the processing of donated goods to ensure quality and sales readiness.
- Organize and rotate merchandise by category and color.
- Encourage team motivation through communication and performance feedback.
- Report maintenance needs and safety concerns to store leadership.
- Act as Store Manager in the Store Manager’s absence.
Benefits
- Quarterly incentive pay based on store performance, with potential to earn over $1,000 per quarter based on results.
- Annual merit increases and production bonuses.
- Free career development and skill-building classes.
- Employee discounts.
- Full-time medical, dental, and vision benefits.
- Paid time off.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
