Asst. Mgr Retail Store FS

HOMELAND STORES•Oklahoma City, OK

5d•Onsite

About The Position

The Assistant Store Manager manages store operations to achieve maximum sales and profit while maintaining optimum store conditions. The role helps ensure prompt, courteous, and friendly customer service; achievement of sales, profit, expense, labor, and inventory goals; and effective performance across store departments. The Assistant Store Manager works with the Store Manager and Department Managers to oversee daily operations, merchandising, staffing, training, store condition, safety, security, and customer service. The position includes supervising or performing merchandise ordering and receiving, opening and closing procedures, front-end pricing and service, direct-store-delivery processes, reporting, and maintenance of new and discontinued item programs. It also involves store walks, employee selection and training, meetings, and communicating department needs. The work takes place inside and outside, with extreme variations in temperature, dust, and humidity. Duties require mobility throughout the store, working on tile or concrete for up to eight hours, and performing the same tasks as other store employees when covering work crews or training new employees.

Requirements

Able to give and receive complex verbal instructions and descriptions concerning store or department policies, procedures, and equipment use.
Able to read and write English, including reading instructions, merchandise labels, warehouse order codes, numbers, reports, printed materials, and forms.
Able to make decisions concerning merchandise placement, pricing, shelf-space allocation, employee scheduling, expense control, product and supply orders, employee hiring and supervision, merchandising plans, department policies and procedures, and sales and promotions.
Good interpersonal communication skills.
Knowledge of regulations and laws applicable to business operations, including Wage and Hour, the Family Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling and Education Act, and Weights and Measures.
Able to move approximately 100 yards while conducting personnel training and orientation and while supervising store and merchandise tasks.
Able to work on tile or concrete for up to eight hours.
Able to recognize product and store items, equipment, labels, customers, signs, and other operational materials described in the job posting; perceive color differences on products and labels; and respond to questions and comments from customers, coworkers, and vendors.
Able to respond to the sounds of balers, pallet jacks, forklifts, and cleaning equipment, and use and respond to the intercom and phone system.
Able to read equipment and chemical warning labels.

Nice To Haves

High school diploma or equivalent.
Prior grocery store experience.
Prior experience as an Assistant Store Manager.

Responsibilities

Manage store operations to achieve maximum sales and profit while maintaining optimum store conditions.
Ensure every customer receives prompt, courteous, and friendly service.
Attain sales, profit, expense, and labor budgets, and work with Department Managers to achieve budgeted inventory levels and department performance and productivity standards.
Complete or review required reports, including shrink, productivity, ad markdown, DSD price changes, display performance, out-of-stocks, safety store audits, transfers, credits, and reclaim.
Perform or direct the scheduled ordering of merchandise and supplies from the warehouse and authorized vendors, and the receiving and handling of merchandise and supplies.
Perform or direct all store opening and closing procedures.
Maintain the weekly new-item and discontinued-item program.
Maintain store condition, including floors, windows, shelving, and equipment; effective front- and back-door security, including enforcement of employee purchase policies; and store safety and fire-prevention programs.
Supervise the authorization, check-in, and recording of direct-store-delivery products in the DSD System/Price Book and updates in front-end systems.
Ensure merchandise is checked out at the correct price and price changes are properly completed in front-end systems and on shelf tags.
Supervise personnel training and scheduling to ensure prompt, accurate front-end and service-department operations, and courteous handling of customer requests and complaints.
Conduct store meetings with the Store Manager to review merchandising, sales planning, and operating problems, and keep employees informed about job-related matters.
Perform or supervise employee selection, hiring, and training, and make effective use of available training programs and materials.
Conduct at least daily store walks with the Store Manager, including the backroom, to identify store needs.
Communicate the needs of each store area or department to Department Managers.
Substitute for other employees on work crews and participate in new-employee training by performing their job tasks as needed.