Assistant Store Manager - University Plaza, Tampa, FL

DTLR, Inc.•Tampa, FL

About The Position

The Assistant Store Manager assists the Store Manager in maintaining the daily operations of a retail store and supporting maximum sales and profitability. This includes merchandising execution, expense and inventory management, training and developing the store team, human resources responsibilities, and providing outstanding customer service. The role is responsible for the quality and performance of retail staff, compliance with company policies and procedures, and operational, safety, and business standards. The Assistant Store Manager also supports recruiting, selection, training, employee evaluations, expense management, loss prevention, inventory counts, and execution of customer-service and merchandising standards. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may work in multiple stores within the assigned district and must have reliable transportation and be willing to travel by car, plane, or train. The position may require extended hours during critical project phases and work in a fast-paced, dynamic environment.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, prioritize, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Help uphold daily store operations and support sales and profitability through merchandising, expense management, inventory management, team development, human resources management, and customer service.
Maintain the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to support performance in accordance with the budget.
Help monitor and identify store loss or inconsistencies to support shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Ensure customer-service standards are upheld and provide a friendly environment for customers.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.