Sales Associate (Full-Time) - University Plaza, Tampa, FL

DTLR, Inc. • Tampa, FL

2d • Onsite

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours.

The role involves building customer relationships, identifying customer needs, recommending appropriate products, and maintaining DTLR’s customer service and merchandising standards. The Associate supports shipment processing, restocking, pricing, employee training, loss prevention, operational compliance, safety, and point-of-sale procedures. The position also helps maintain an orderly sales environment and keeps management informed of relevant developments and potential problems.

Requirements

• Previous retail or customer service experience is preferred but not required.
• High school diploma or equivalent is preferred.
• Excellent command of English to communicate effectively with management, customers, and coworkers.
• Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
• Open availability and flexibility to meet customer demand and business needs.
• Basic fashion and style trend knowledge and interest in working with retail customers.
• Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
• Willingness to work in multiple stores within the assigned district.
• Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
• Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
• Reliable transportation.

Nice To Haves

• Previous retail or customer service experience.
• High school diploma or equivalent.

Responsibilities

• Assist customers professionally and courteously, identify their needs, and provide knowledgeable product recommendations.
• Demonstrate fashion and trend knowledge while selling appropriate merchandise and maintaining DTLR standards.
• Assist with shipments, merchandising, restocking, and pricing.
• Maintain a positive and enthusiastic attitude toward the job and company.
• Comply with and enforce company policies.
• Participate in service training and product programs.
• Assist the Store Manager with identifying issues related to loss or store inconsistencies and support shrink goals.
• Monitor and control operational compliance, safety, and business standards.
• Support employee training in suggested selling and merchandising techniques.
• Help prevent inventory shrinkage by following loss prevention policies and security procedures and protecting the store against shoplifting and internal theft.
• Follow point-of-sale procedures, balance money received during an assignment, and work with management to investigate discrepancies.
• Keep management informed of important developments, potential problems, and information necessary for effective management.
• Help maintain a neat and orderly sales environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed