Assistant Store Manager - J. Jill
About The Position
J.Jill is seeking a passionate, customer-obsessed, results-driven Assistant Store Manager to support overall store success. This dynamic leader builds relationships, inspires teams, drives a profitable business, and creates meaningful, authentic customer experiences in the store and community. The role supports the Store Manager and daily store operations while embracing J.Jill’s inclusive culture and values. The position includes extensive standing and walking, reaching, bending, pushing and pulling, maneuvering around the store, handling merchandise, climbing ladders, and operating point-of-sale registers and company mobile devices. It may also involve operating a trash compactor where applicable, using a hand truck, lifting and carrying up to 30 pounds, and team lifting.
Requirements
- At least 1 year of experience in a leadership role.
- Ability to support and develop high-performing teams.
- Strong customer service skills and ability to build lasting relationships.
- Experience analyzing business trends and executing action plans.
- Passion for fashion, styling, and merchandising.
- Excellent communication skills and confidence managing ambiguity.
- Availability to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to perform the listed physical duties, including lifting and carrying up to 30 pounds and team lifting.
Nice To Haves
- At least 2 years of Women’s Specialty Retail experience.
Responsibilities
- Model strong customer service and develop lasting customer relationships through genuine interactions.
- Support community engagement initiatives to strengthen the brand’s presence.
- Assist with hiring, training, and developing a high-performing team that reflects J.Jill’s values.
- Coach and support team members, lead by example, and recognize individual and team achievements.
- Help drive store performance by analyzing sales trends, setting goals, executing strategies, and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.
- Maintain thorough knowledge of J.Jill products and provide personalized styling recommendations.
- Support daily store operations, manage inventory, lead floor sets, and maintain visual merchandising standards in accordance with company guidelines.
- Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
- Adapt communication across organizational levels and diverse audiences.
- Perform additional responsibilities as assigned to help the store succeed.
Benefits
- Competitive salary with eligibility for a retail incentive plan.
- Opportunities for career growth and professional development.
- Generous associate discount.
- 401(k) retirement plan with discretionary match.
- Tuition reimbursement.
- Medical, dental, and vision coverage for eligible full-time associates.
- Paid time off for eligible full-time associates.
- Employee Assistance Program.
- Additional group discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
