About The Position

Banter by Piercing Pagoda is seeking an Assistant Store Manager to support the Store Manager and help deliver an outstanding customer experience. The role contributes to sales and profit projections by maintaining daily focus on individual and team performance standards. It also helps create an atmosphere of total customer satisfaction, develops team members’ skills and product knowledge through training and evaluation, and participates in recruiting and selecting team members. The Assistant Store Manager follows and enforces Company policies and procedures and performs other operational and strategic duties. The company provides training in sales techniques, product knowledge, and skills, and emphasizes integrity, diversity, teamwork, advancement, and promotion from within.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.
  • Commitment to excellence, desire to grow, and ability to provide a superior customer experience.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team members’ achievement of standards to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including Associate Training System, Management Training System, District Manager in Training, and Career Development.
  • Merchandise discounts.
  • Incentive trips and contests.
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