Assistant Store Manager (Operations)

Mav Kg • Lovelock, NV

8h

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role is cross-trained between Food Service and Front-of-Store and involves coaching Team Members, keeping the store running smoothly, and fostering a culture of service, teamwork, and accountability.

The position champions Maverik’s GET (Greet, Engage, and Thank) customer-service expectations by modeling the behaviors, coaching Team Members on consistent execution, and holding the team accountable for a welcoming and engaging customer experience. The Assistant Manager leads by example, works alongside the team as needed, and assists with training, mentoring, and supervising Team Members.

This full-time role is in a 24/7 store environment and requires flexibility to potentially work nights, weekends, and holidays. Starting pay is $20.54–$22.54 per hour, with eligibility for a bonus program.

Requirements

• Must be at least 21 years old to apply.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm under pressure while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Ability to work flexibly in a 24/7 store environment, potentially including nights, weekends, and holidays.
• Ability to perform the physical requirements of the role, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and moving objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• At least one year of supervisory experience is preferred.

Responsibilities

• Model Maverik’s GET (Greet, Engage, and Thank) customer-service behaviors.
• Coach Team Members on consistent customer-service execution and hold the team accountable for a welcoming, engaging customer experience.
• Work alongside the team when needed to help keep the store and Food Service operation running smoothly.
• Assist with training, mentoring, and supervising Team Members.
• Support daily store operations and help create a culture of service, teamwork, and accountability.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing for eligible Team Members.
• Medical, dental, and vision insurance for full-time Team Members.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within and consistent raises.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed