Assistant Store Manager - Starlite Center, Brooklyn Park, MN

DTLR, Inc.•Brooklyn Park, MN
•$19 - $21

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role covers merchandising execution, expense and inventory management, team training and development, human resources support, and outstanding customer service. The Assistant Store Manager helps maintain company policies and business standards, supports store goals, and may work in multiple stores in the assigned district. The standard work week does not exceed 40 hours; a flexible schedule may include days, nights, weekends, and holidays.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
  • Results-driven approach and demonstrated critical and creative thinking skills.
  • Project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, and set priorities effectively while responding proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.
  • Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

  • Support the quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist with annual performance evaluations for store employees and provide feedback to the Store Manager.
  • Assist with expense management and develop strategies to keep store performance in line with budget.
  • Help monitor and identify loss or inventory inconsistencies and support shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Help uphold customer service standards and provide customers with a friendly environment and outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.
  • Work in multiple stores in the assigned district as needed.

Benefits

  • Bonus opportunity if guidelines or criteria are met.
  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Company-paid time off for full-time roles.
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