Assistant Store Manager - Shingle Creek Crossing, Brooklyn Center, MN

DTLR, Inc.•Brooklyn Center, MN
•$19 - $21•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store, supporting sales and profitability through merchandising, expense and inventory management, team training and development, human resources activities, and customer service. The role helps maintain staff performance and company standards, supports recruitment and employee evaluations, and contributes to operational compliance, safety, and loss prevention. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may be required to work in multiple stores in the assigned district and travel by car, plane, or train.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically, plan, and organize effectively.
  • Professionalism in all situations.
  • Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, and prioritize effectively in response to changing demands from multiple sources.
  • Ability to execute directives with precision and consistency.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the Store Manager in daily store operations and efforts to achieve sales and profitability goals.
  • Oversee the quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership and promote commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to keep store performance in line with budget.
  • Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and foster a friendly environment that provides outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunity if guidelines or criteria are met.
  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision benefits for full-time roles.
  • Company-paid time off for full-time roles.
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