Assistant Store Manager (Operations)

Maverik • Twin Falls, ID

13d • $18 - $20

About The Position

At Maverik, the Assistant Manager helps lead the team, support daily store operations, and create an exceptional customer experience. The role includes coaching Team Members, keeping the store running smoothly, and fostering a culture of service, teamwork, and accountability. The position is cross-trained between Food Service and Front-of-Store and supports both store and Food Service operations.

The Assistant Manager models Maverik’s GET (Greet, Engage, and Thank) customer service expectations, coaches Team Members on consistent execution, and holds the team accountable for creating a welcoming and engaging experience. The role also assists with Team Member training, mentoring, and supervision.

This is a full-time opportunity at a 24/7 store, so schedule flexibility may include nights, weekends, and holidays. The listed starting pay is $17.71–$19.71 per hour, and the position offers eligibility for a bonus program. Applicants must be at least 21 years old and must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.

Requirements

• Must be at least 21 years old.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Must be flexible to work a schedule that may include nights, weekends, and holidays at a 24/7 store.
• Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
• Ability to remain calm and composed in high-pressure situations while delivering exceptional customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
• Ability to perform the physical requirements of the role, including lifting, carrying, or moving objects weighing up to 50 pounds.
• Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

• At least 1 year of supervisory experience (preferred).

Responsibilities

• Champion Maverik’s GET (Greet, Engage, and Thank) customer service expectations by modeling the behaviors.
• Coach Team Members on consistent customer-service execution and hold the team accountable for a welcoming, engaging customer experience.
• Work alongside the team when needed to help keep the store and Food Service operation running smoothly.
• Assist with the training, mentoring, and supervision of Team Members.
• Support daily store operations and help create a culture of service, teamwork, and accountability.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Eligibility for annual profit sharing.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• $20,000 company-paid life insurance.
• Parental leave.
• Education assistance or reimbursement program.
• Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed