Full Time Asst

PACSUN•Riverside, CA

19h•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role inspires and motivates team members, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; resolves customer situations in accordance with policy; maintains a clean, organized, and safe store and stockroom; and shares customer feedback with leadership. The role also coaches associates, supports engagement and recognition, delegates operational tasks, executes visual standards, drives operational efficiency, and maintains merchandise flow and presentation. The position provides leadership through integrity, collaboration, accountability, talent development, and support of company culture. It requires the ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods. Physical duties include lifting and moving merchandise, standing and sitting for extended periods, climbing ladders, and moving throughout the sales floor, stockroom, and office.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 32–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk or hear regularly and to sit, stand, walk, use hands, reach, twist, or squat as required.
Ability to maneuver around sales floor, stockroom, and office areas.
Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Maintain a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate them as appropriate.
Maintain a clean, organized, and safe store and stockroom.
Share customer feedback with the leadership team to improve the customer experience.
Serve as floor supervisor as needed, including during breaks and other non-peak periods.
Hold self and others accountable for completing operational tasks.
Coach associates and provide feedback on Sales Associate performance.
Support associate engagement by recognizing and rewarding outstanding performance.
Direct associates to ensure they understand company directives and standards.
Prioritize and delegate tasks to meet operational needs.
Support and execute visual directives and maintain company visual standards.
Drive efficiency in store operations.
Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
Ensure associates follow company policies, procedures, and Safety Program practices.
Demonstrate passion and affinity for PacSun products, brands, fashion, and trends.
Inspire and motivate others by consistently exhibiting core value behaviors.
Recruit, identify, develop, and retain talent.
Build cross-functional partnerships and support a culture of transparency, collaboration, and accountability.
Serve as a PacSun advocate in the industry and marketplace.
Balance a strong management presence with approachability and encourage associate feedback and interaction.