Assistant Store Manager - Wilmington, DE

Lidl US•Newark, NJ

About The Position

Assistant Store Managers support the Store Manager in developing and coaching the store team while delivering Lidl’s customer shopping experience. They take ownership of store performance, demonstrate proactive leadership, address operational and personnel challenges, and move efficiently between tasks and projects. They identify employee training needs and prioritize development, while helping provide customers with high-quality, low-price, and hassle-free shopping. The Assistant Store Manager works directly with the Store Manager to lead and motivate the team, serves as the main point of contact for customer needs, monitors and improves store KPIs, leads team projects such as promotional store sets and re-merchandising, and provides hands-on operational support. The role also helps maintain a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Requirements

Must be 21 years of age or older.
1–2 years of management experience or a bachelor’s degree.
Experience leading and developing a team in a fast-paced environment.
Excellent customer service skills, including patience and the ability to de-escalate tense situations.
Determination to complete tasks on time, meet store targets, and maximize productivity.
Readiness to participate daily in physical store operations, including stocking, cleaning, and ringing.
Ability to lift, move, carry, or slide product weighing over 50 pounds.
Ability to reach above the head to heights greater than 10 inches.
Ability to obtain and maintain ServSafe certification.

Responsibilities

Work directly with the Store Manager to lead and motivate the team to perform to its full potential.
Provide excellent customer service throughout the store and act as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Lead team projects, including weekly promotional store sets and routine re-merchandising.
Provide hands-on support for cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment based on company and legal policies and procedures.
Develop and coach store team members, identify training needs, and prioritize employee development.

Benefits

Starting pay of $29.00 per hour.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off (PTO) for sickness or vacation.
Dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Incentive programs, including employee referral bonuses.
For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.