Assistant Store Manager Operations

DICK'S Sporting Goods • Woodbury, MN

22d • $66,000 - $92,400

About The Position

The Assistant Store Manager of Operations leads operational execution in a fast-paced retail environment, focusing on efficiency, accuracy, and a seamless athlete experience. The role coaches and develops teammates, optimizes processes, and ensures effective front- and back-of-house operations. In partnership with the Store Manager, this position contributes to long-range business and workforce planning, leads supervisors and influences the broader store team, and helps maintain a welcoming, high-performing, inclusive store environment.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• 1–3 years of retail management experience or customer-focused experience.

Responsibilities

• Collaborate with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90 or more days ahead; identify store opportunities and validate operational programs and processes such as BOPIS and ship-from-store.
• Directly manage Captains (Supervisors) and indirectly lead the broader store team through coaching, development, and influence.
• Manage Captain performance, including development, annual reviews, and promotion recommendations; hold teammates accountable for company policies and procedures, including disciplinary and termination recommendations.
• Ensure execution of merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private label credit card enrollment.
• Model service, selling, and leadership behaviors that support excellent athlete experiences, and provide clear, accurate, knowledgeable product and assortment information.
• Lead, execute, and validate training initiatives, including cross-training leaders; ensure teammates are equipped to deliver elevated athlete experiences through coaching, motivation, exposure, stretch assignments, and development plans.
• Partner with the Store Manager on long-range workforce management and approve Captain staffing plans.
• Oversee payroll and staff scheduling to meet budget goals and adapt to athlete traffic and sales trends.
• Partner with the Store Manager and Captain team to develop hiring strategies, source and interview candidates, and build strong teams.
• Make hiring decisions for the Captain population and hiring and termination decisions for hourly teammates based on Captain recommendations; coach Captains on interviewing, hiring, and team-building.
• Ensure operational guidelines, brand standards, customer service expectations, safety procedures, loss prevention standards, company policies, and applicable external laws and guidelines are followed.
• Create a store environment where teammates and athletes are welcome and treated with respect.

Benefits

• Competitive total rewards package that may include incentives, equity, and benefits.
• Generous suite of benefits.
• Paid leave in compliance with applicable state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED