JD Store Management - University Park Mall, Mishawaka, IN

JD Sports Fashion•Mishawaka, IN

1d•Onsite

About The Position

JD Finish Line is hiring management team members at University Park Mall in Mishawaka, Indiana. Management members oversee daily store operations, lead and develop staff, deliver excellent customer experiences, and contribute to store sales, profitability, and company growth. The roles involve managing merchandise and inventory, implementing promotions and local marketing, maintaining the store, managing budgets and expenses, analyzing sales data, ensuring policy and safety compliance, and identifying operational improvements. The posting describes requirements for both Assistant Store Managers and Supervisors; schedules and minimum weekly hours differ by role. Employees may be assigned additional duties or projects and may be asked to move to another company location based on operational needs and career growth.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as applicable to the role.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; at least five workdays per week; standard workweek averages 44 hours and may increase during peak sales periods.
Supervisor: availability for store opening and closing hours and at least five days of availability; minimum standard workweek of 30 hours.
Regular attendance and punctuality in accordance with company policies; reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to relocate to another company location based on operational needs and career growth.
High school diploma or GED equivalent; at least 18 years old.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.

Nice To Haves

At least two years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; set goals, foster a positive work environment, and provide ongoing feedback.
Address customer needs, resolve issues, and maintain high customer-service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets and expenses and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activities; identify improvements and implement solutions.
Perform additional duties and projects as required.