JD Store Management - Southlake Mall, Merrillville, IN

JD Sports Fashion•Merrillville, IN

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Southlake Mall store in Merrillville, Indiana. As a member of store management, you will oversee daily operations, lead and develop the team, and deliver exceptional customer experiences. The role contributes to store performance and company growth through sales leadership, operational oversight, financial management, and community engagement. Assistant Store Managers must be available to work the hours needed to open and close the store, across mornings, days, and nights. The position requires a minimum five-day work week, averaging 44 hours, with longer hours possible during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum of 30 hours per week. All management team members must be available on weekends and holidays, maintain punctuality and regular attendance, and have reliable transportation. Relocation to other company locations may be required based on operational needs and career growth. This role is performed in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds, with heavier items possible in certain circumstances. Applicants must be at least 18 years old and able to communicate, read, and write clearly in English and perform business-related mathematics. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to excellent customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including mornings, days, nights, weekends, and holidays as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; minimum five-day standard work week; average 44-hour work week, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours; availability for at least five days per week; minimum 30-hour work week.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, read and write English, and perform business-related mathematics.
May be required to work at different locations within the company’s network based on operational needs and career growth.
At least 18 years old.
High school diploma or GED equivalent, or an equivalent combination of education and experience.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
Create an exceptional customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions.
Complete additional duties and projects as required.