JD Store Management - Markland Mall, Kokomo, IN

JD Sports Fashion•Kokomo, IN
•Onsite

About The Position

JD Finish Line is hiring management team members for its Markland Mall store in Kokomo, Indiana. Management team members oversee daily store operations, lead and develop staff, deliver strong customer experiences, and contribute to sales, profitability, and company growth. The role includes responsibilities across team leadership, customer service, sales, merchandise and inventory management, store presentation and maintenance, budgeting, local marketing, community engagement, and continuous improvement. The position requires availability for store opening and closing hours, including mornings, days, and nights. Assistant Store Managers work a minimum standard week of five days and an average of 44 hours, with additional hours during peak sales periods. Supervisors must be available at least five days per week and work a minimum standard 30-hour week. All management employees must be available on weekends and holidays and maintain punctuality and regular attendance. Reliable transportation is required, and employees may be asked to move to other company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, reaching, stooping, kneeling, climbing ladders or stairs, and regularly lifting items weighing 5 to 25 pounds; heavier items may be involved in certain circumstances. Applicants must be at least 18 years old. A high school diploma or GED is required. The company may provide reasonable accommodations to enable qualified individuals with disabilities to perform essential functions and as otherwise required by law.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, including a track record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness to work flexible hours, including weekends and holidays, as needed.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for hours necessary to open and close the store, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability for hours necessary to open and close the store, including mornings, days, and nights; minimum availability of five days and a minimum standard 30-hour work week.
  • All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policies.
  • Reliable transportation.
  • Ability to speak English clearly to converse with customers and effectively supervise staff.
  • Ability to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
  • May be required to move to different locations within the company’s network based on operational needs and career growth.
  • High school diploma or GED equivalent.
  • Must be at least 18 years old.
  • Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5 to 25 pounds; heavier weights may be required in certain circumstances.
  • Good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
  • Foster a positive work environment and support strong team performance.
  • Deliver an exceptional shopping experience by addressing customer needs and resolving issues.
  • Maintain high standards of customer service.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activity; identify improvement opportunities and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and opportunities for career advancement
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