JD Store Management - Shoppes at College Hills, Normal, IL

JD Sports Fashion•Normal, IL
•$17 - $21•Onsite

About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors for its Shoppes at College Hills store in Normal, Illinois. Management team members oversee daily store operations, lead and develop staff, deliver customer service, and contribute to sales and company growth. The role includes responsibility for merchandise and inventory, store presentation and maintenance, budgets and expenses, local marketing, community relationships, and compliance with company policies and safety requirements. Assistant Store Managers must have open availability, including mornings, days, and nights needed to open and close the store. Their standard workweek is at least five days and averages 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard workweek of 30 hours. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be asked to perform additional duties, and may need to move to other company locations based on operational needs and career growth. The work takes place in a moderately noisy retail environment. It involves prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier lifting may sometimes be required. Applicants must be at least 18 years old and able to communicate, read, and write in English and perform business-related mathematics. Reasonable accommodations may be made as required by law.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of meeting sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • At least 18 years old.
  • Able to speak, read, and write English and perform business-related mathematics.
  • Reliable transportation, punctuality, and regular attendance consistent with company policies.
  • Assistant Store Manager: open availability for mornings, days, and nights needed to open and close; minimum five-day standard workweek, averaging 44 hours and increasing during peak sales periods.
  • Supervisor: availability for mornings, days, and nights needed to open and close; availability at least five days per week and a minimum standard 30-hour workweek.
  • All management roles: availability on weekends and holidays.
  • Ability to meet the stated physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.

Nice To Haves

  • High school diploma or GED equivalent.
  • Two or more years of retail leadership experience, strongly preferred.
  • Equivalent combination of education and experience may be considered.

Responsibilities

  • Recruit, train, and develop team members; establish goals, foster a positive work environment, and provide ongoing feedback.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitors, identify improvement opportunities, and implement solutions to enhance store operations.
  • Perform additional duties and projects as required.

Benefits

  • Company 401(k) plan for all roles.
  • Medical, dental, and vision benefits for full-time roles.
  • Sick leave, parental leave, and company-paid time off for full-time roles.
  • Assistant Store Manager bonus opportunities in addition to base pay when store KPIs are met.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
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