JD Store Management - Washington Shoppes, Indianapolis, IN

JD Sports Fashion•Indianapolis, IN

1d•Onsite

About The Position

As members of store management at JD Finish Line, the Assistant Store Manager and Supervisor help manage daily operations, lead and develop a high-performing team, and deliver exceptional customer experiences. The role includes driving store sales and profitability, maintaining operational standards, and contributing to the store’s success and company growth. The work takes place in a moderately noisy retail setting and requires flexible availability, including weekends and holidays. Employees may be asked to perform additional duties beyond their normal scope, and relocation within the company’s network may be required based on operational needs and career growth.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; a minimum standard work week of five days; and an average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability; and a minimum standard work week of 30 hours.
All management: weekend and holiday availability; punctuality and regular attendance; reliable transportation; clear spoken English to communicate with customers and supervise staff; and English reading, writing, and business-mathematics ability to conduct normal business and understand corporate sales reports.
May need to move to different locations within the company’s network based on operational needs and career growth.
High school diploma or GED equivalent.
Must be at least 18 years old.
Ability to meet the physical demands of prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting items weighing 5–25 pounds; heavier lifting may be required in certain circumstances.
Good vision, including the ability to differentiate colors.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred.
Equivalent combination of education and experience may be considered.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and upholding customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
Perform additional duties and projects as required.