About The Position

JD Finish Line is hiring Assistant Store Managers and Supervisors for its Macy's store at Westfield Trumbull in Trumbull, Connecticut. Management team members oversee daily store operations, motivate and develop employees, deliver excellent customer experiences, and contribute to store growth and performance. The role includes responsibility for sales, merchandise, inventory, budgets, customer service, and operational standards in a fast-paced retail setting. Assistant Store Managers must have open availability for the hours needed to open and close the store, including mornings, days, and nights. The standard work week is at least five days and averages 44 hours, with increased hours during peak sales periods. Supervisors must be available for the hours needed to open and close the store and have at least five days of availability; the minimum standard work week is 30 hours. All management roles require weekend and holiday availability, reliable transportation, punctuality, regular attendance, and the ability to communicate and perform business-related work in English. Relocation to another company location may be required based on operational needs and career growth. The position requires prolonged standing, bending, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with heavier lifting possible in some circumstances. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, including a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • A customer-focused approach and commitment to creating positive shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days.
  • Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum of five days of availability.
  • All management roles: availability on weekends and holidays, punctuality, regular attendance, and reliable transportation.
  • Ability to speak, read, and write English clearly enough to communicate with customers, supervise staff, and complete business-related mathematics and understand sales reports.
  • May be required to move to different company locations based on operational needs and career growth.
  • High school diploma or GED equivalent, or equivalent combination of education and experience.
  • At least 18 years old.
  • Ability to meet the described physical demands, including prolonged standing, bending, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred.

Responsibilities

  • Recruit, train, and develop a motivated team; establish goals and provide ongoing feedback.
  • Foster a positive work environment and support strong team performance.
  • Deliver excellent customer service, address customer needs, and resolve issues.
  • Drive store sales and profitability through merchandise management, promotional strategies, and sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence.
  • Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Competitive compensation with bonus opportunities for Assistant Managers when store KPIs are met.
  • Company 401(k) plan eligibility for all roles.
  • Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
  • Employee discounts.
  • Professional development and career advancement opportunities.
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