JD Store Management - Crossroads Mall, Portage, MI

JD Sports Fashion•Portage, MI

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Crossroads Mall store in Portage, Michigan. Management members oversee daily store operations, develop and motivate employees, and deliver strong customer experiences. The role contributes to store sales and profitability while maintaining operational standards, managing merchandise and inventory, and supporting company growth. The position requires availability for store opening and closing hours, including mornings, days, and nights. Management employees must be available on weekends and holidays. Assistant Store Managers have a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must have at least five days of availability and a minimum standard work week of 30 hours. The role involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail environment. A high school diploma or GED is required, and applicants must be at least 18 years old.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of meeting sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for delivering outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Managers must have open availability, including availability to open and close the store, and a minimum standard work week of five days.
Assistant Store Managers have an average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisors must be available during store opening and closing hours and have a minimum of five days of availability.
Supervisors must work a minimum standard of 30 hours per week.
All management employees must be available on weekends and holidays and maintain punctuality and regular attendance.
Must have reliable transportation.
Must speak, read, and write English clearly enough to converse with customers, supervise staff, and carry out business tasks, including understanding sales reports and performing business-related mathematics.
May need to move to different locations within the company's network based on operational needs and career growth.
Must be at least 18 years old.
High school diploma or GED equivalent.

Nice To Haves

Two or more years of experience in retail leadership, strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience, address customer needs, resolve issues, and uphold customer service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.