JD Store Management - Briarwood Mall, Ann Arbor, MI

JD Sports Fashion•Ann Arbor, MI

1d•Onsite

About The Position

JD Finish Line is hiring management team members for its Briarwood Mall store in Ann Arbor, Michigan. Management members oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. The roles contribute to store performance and company growth in a fast-paced retail environment. The Assistant Store Manager schedule requires open availability for store opening and closing hours, a minimum five-day standard workweek, and an average 44-hour week, with longer hours during peak sales periods. The Supervisor role requires availability during opening and closing hours and at least five days of availability, with a minimum 30-hour workweek. All management employees must be available on weekends and holidays. Reliable transportation is required, and relocation to another company location may be required based on operational needs and career growth. The role involves prolonged standing, handling and stocking merchandise, and working in a moderately noisy retail setting. The company states that reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, including accommodations related to pregnancy and religious practices.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard workweek of five days; average standard workweek of 44 hours, increasing during peak sales periods.
Supervisor: availability during store opening and closing hours, including mornings, days, and nights; availability for at least five days; minimum standard workweek of 30 hours.
All management employees must be available on weekends and holidays, maintain punctuality and regular attendance, and have reliable transportation.
Must speak English clearly to converse with customers and supervise staff; must read and write English and perform business-related mathematics to understand corporate sales reports and carry out normal business.
Must be at least 18 years old.
Must be able to meet the physical demands of the position, including prolonged standing; stooping, kneeling, reaching, pulling, and climbing ladders or stairs; regularly lifting 5–25 pounds, with heavier weights possible in certain circumstances; and good vision, including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver strong customer experiences by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.