JD Store Management - Wyoming Valley Mall, Wilkes Barre, PA

JD Sports Fashion•Wilkes-Barre, PA

1d•Onsite

About The Position

JD Finish Line is hiring management team members to oversee daily store operations, lead and develop employees, and deliver exceptional customer experiences. Management responsibilities include supporting sales and profitability, maintaining inventory and visual merchandising, ensuring store standards and policy compliance, managing budgets and expenses, and contributing to local marketing and community relationships. Managers are also expected to monitor industry and competitor activity, identify opportunities to improve operations, and take on additional duties and projects as required. The posting covers Assistant Store Manager and Supervisor roles at the Wyoming Valley Mall in Wilkes Barre, Pennsylvania. Assistant Store Managers must have open availability for store opening and closing hours and a minimum standard workweek of five days, averaging 44 hours and increasing during peak sales periods. Supervisors must be available for opening and closing hours, have at least five days of availability, and work a minimum standard of 30 hours per week. All management roles require weekend and holiday availability, reliable transportation, regular punctual attendance, and clear English communication and literacy, including business-related math skills. Employees may be asked to work at other company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting. It involves prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or using stairs. Employees regularly lift items weighing 5–25 pounds, and heavier lifting may sometimes be required. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required by the role.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours; minimum standard workweek of five days, averaging 44 hours and potentially increasing during peak sales periods.
Supervisor: availability for store opening and closing hours; availability at least five days per week; minimum standard workweek of 30 hours.
All management roles: weekend and holiday availability; punctuality and regular attendance consistent with company policies; reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to relocate to other company locations based on operational needs and career growth.
At least 18 years old.
Able to meet the described physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Good vision, including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.