JD Store Management - Lehigh Valley, Whitehall, PA

JD Sports Fashion•Whitehall, PA
•Onsite

About The Position

JD Finish Line is hiring management team members for its retail store in Whitehall, Pennsylvania. Management members oversee daily store operations, lead and develop staff, and deliver excellent customer experiences while contributing to sales, profitability, and company growth. The role includes managing merchandise and inventory, maintaining visual merchandising and store upkeep, overseeing budgets and expenses, analyzing sales, implementing local marketing initiatives, and identifying operational improvements. Additional duties and projects may be assigned as required. The Assistant Store Manager must have open availability during hours needed to open and close the store, with a minimum standard work week of five days and an average standard work week of 44 hours. Hours may increase during peak sales periods. The Supervisor must be available during store opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management employees must be available on weekends and holidays, maintain reliable transportation, and meet attendance and punctuality expectations. The position may require relocation to another company location based on operational needs and career growth. The position involves prolonged standing, stooping, kneeling, reaching, pulling, and possibly climbing ladders or using stairs. Regular lifting of items weighing 5–25 pounds is required, and heavier lifting may sometimes be necessary. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for customer service and creating positive shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
  • Supervisor: availability for store opening and closing hours, at least five days of availability, and a minimum standard 30-hour work week.
  • All management employees must be available on weekends and holidays and maintain punctuality and regular attendance consistent with company policies.
  • Reliable transportation.
  • Ability to speak English clearly to communicate with customers and supervise staff, and to read and write English and perform business-related mathematics.
  • May need to move to different company locations based on operational needs and career growth.
  • Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs as needed, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
  • Good vision, including color differentiation.
  • At least 18 years of age.
  • High school diploma or GED equivalent.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop team members; establish goals and provide ongoing feedback.
  • Create a positive work environment and support strong team performance.
  • Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
  • Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
  • Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits.
  • Retirement plans.
  • Employee discounts.
  • Professional development and opportunities for career advancement.
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