JD Store Management - Waterford Lakes - Orlando, FL

JD Sports Fashion•Orlando, FL

1d•Onsite

About The Position

JD Finish Line is hiring management team members to manage daily store operations, lead and develop employees, and deliver exceptional customer experiences. The role is responsible for store performance and contributes to the company’s growth in a fast-paced retail environment. The posting covers Assistant Store Manager and Supervisor roles, whose stated minimum weekly hours differ. Management team members recruit, train, and develop staff; promote a positive work environment; provide feedback; resolve customer concerns; and maintain customer-service standards. They also support sales and profitability, merchandise and inventory management, visual merchandising, store maintenance, policy and safety compliance, budget and expense management, analysis of sales data, local marketing, and community relationships. They monitor industry and competitor activity, identify improvement opportunities, and may take on additional duties or projects. Assistant Store Managers must have open availability for store opening and closing hours, including mornings, days, and nights. The minimum standard work week is five days, averaging 44 hours and increasing during peak sales periods. Supervisors must be available for opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability, punctuality and regular attendance, reliable transportation, and clear spoken and written English sufficient for customer interactions, staff supervision, business mathematics, and understanding sales reports. Movement to other company locations may be required based on operational needs and career growth. The position involves prolonged standing, bending and kneeling, reaching and pulling, possible ladder or stair use, and regularly lifting items weighing 5–25 pounds (with heavier items possible in some circumstances). The work takes place in a moderately noisy retail setting. Applicants must be at least 18. A high school diploma or GED is required; two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made as described in the posting.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Customer-service orientation and passion for creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days and an average of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours and a minimum of five days of availability; minimum standard 30-hour work week.
Availability to work weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
May need to move to different locations within the company’s network based on operational needs and career growth.
Must be at least 18 years old.
High school diploma or GED equivalent.
The position requires prolonged standing, stooping and kneeling, reaching and pulling, possible ladder climbing or stair use, and regular lifting of 5–25 pounds; heavier lifting may be required in certain circumstances.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
Foster a positive work environment and promote strong team performance.
Deliver an exceptional shopping experience by addressing customer needs and resolving issues.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets and expenses; analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.