Finish Line Macy's Store Management - The Shops at Mission Viejo, Mission Viejo, CA

JD Finish Line • Mission Viejo, CA

1d • $17 - $18 • Onsite

About The Position

JD Finish Line is hiring management roles for its Macy's store at The Shops at Mission Viejo. Management team members oversee daily store operations, lead and develop employees, and deliver strong customer experiences while contributing to sales and store performance. The posting describes both Assistant Store Manager and Supervisor roles, with different standard weekly-hour requirements.

The Assistant Store Manager must have open availability for morning, daytime, and nighttime hours needed to open and close the store, work a minimum standard week of five days, and average 44 hours per week. Hours may increase during peak sales periods. Supervisors must be available during opening and closing hours, have at least five days of availability, and work a minimum standard 30-hour week. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Employees may be required to move to other locations within the company network based on operational needs and career growth.

The position is in a moderately noisy retail setting and involves prolonged standing, handling and stocking merchandise, and other physical tasks. A high school diploma or GED is required, and applicants must be at least 18 years old. Retail leadership experience is strongly preferred. Compensation is $17.50–$18.00 per hour for Assistant Managers, with bonus opportunities if store KPIs are met, and $17.40–$17.90 per hour for Supervisors. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability.
• All management roles: availability on weekends and holidays; punctuality and regular attendance consistent with company policies; reliable transportation.
• Ability to speak, read, and write English and perform business-related mathematics.
• May need to relocate to another company location based on operational needs and career growth.
• High school diploma or GED equivalent.
• At least 18 years old.

Nice To Haves

• Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop employees; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to increase brand presence and attract customers.
• Monitor industry trends and competitor activity; identify opportunities and implement solutions to improve store operations.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
• Assistant Manager bonus opportunities when store KPIs are met.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED