JD Store Management - Shops at Mission Viejo, Mission Viejo, CA

JD Sports Fashion • Mission Viejo, CA

1d • $18 - $22 • Onsite

About The Position

JD Finish Line is hiring retail management team members for its Shops at Mission Viejo location in Mission Viejo, California. Management members oversee daily store operations, lead and develop employees, and deliver a strong customer experience. The roles contribute to store sales, profitability, operational performance, and company growth.

The position includes Assistant Store Manager and Supervisor roles, with differing work-hour requirements and pay ranges. Assistant Store Managers must have open availability, work at least five days per week, and average 44 hours per week, with additional hours during peak sales periods. Supervisors must be available at least five days per week and work a minimum of 30 hours. All management team members must be available on weekends and holidays. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. All roles are eligible for the company 401(k) plan.

The work takes place in a moderately noisy retail setting and involves prolonged standing and physical tasks such as stocking and retrieving merchandise. The employer may require employees to work at different locations in its network based on operational needs and career growth. Applicants must be at least 18 years old and have a high school diploma or GED, or an equivalent combination of education and experience.

Requirements

• High school diploma or GED equivalent, or an equivalent combination of education and experience.
• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays as required by the role.
• Assistant Store Manager: open availability for store opening and closing hours; minimum five-day standard work week; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours and a minimum of five days of availability; minimum standard work week of 30 hours.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
• At least 18 years old.
• Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; lifting heavier weights may be required in certain circumstances.
• Good vision, including the ability to differentiate colors.

Nice To Haves

• At least two years of retail leadership experience is strongly preferred.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation package and employee discounts.
• Career development and advancement opportunities.
• 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
• Assistant Store Manager bonus opportunities in addition to base pay if store KPIs are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED