Store Management - Grand Traverse Mall, Traverse City, MI

JD Finish Line•Traverse City, MI

4d•Onsite

About The Position

JD Finish Line is hiring store management team members at Grand Traverse Mall in Traverse City, Michigan. Assistant Store Managers and Supervisors manage daily store operations, lead and develop teams, and deliver exceptional customer experiences. The role contributes to store performance through sales, merchandise management, operational execution, financial oversight, and community engagement. Employees may be assigned additional duties or projects, and may be asked to work at different company locations based on operational needs and career growth.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Assistant Store Managers must have open availability, including mornings, days, and nights needed to open and close the store; a minimum standard work week of five days; and an average standard work week of 44 hours, which may increase during peak sales periods.
Supervisors must be available during the hours needed to open and close the store, including mornings, days, and nights; availability for at least five days; and a minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays and maintain punctuality and regular attendance in accordance with company policies.
Must have reliable transportation.
Must speak English clearly to communicate with customers and supervise staff, and read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
Must be able to move to different locations within the company's network if required by operational needs or career growth.
Must be at least 18 years old.
Must meet the physical demands of the position, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may be required in certain circumstances.
Must have good vision, including color differentiation.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and build community relationships to increase brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.