Store Management - Buckland Hill Mall, Manchester, CT

JD Finish Line • Manchester, CT

2d • $18 - $22 • Onsite

About The Position

JD Finish Line is hiring management team members to lead store operations at Buckland Hill Mall in Manchester, Connecticut. Management team members oversee daily operations, build and develop teams, deliver excellent customer experiences, and contribute to store performance and company growth. The roles work in a fast-paced retail environment and require flexible availability, including mornings, days, nights, weekends, and holidays.

The Assistant Store Manager has an average standard work week of 44 hours, with increased hours during peak sales periods. The Supervisor has a minimum standard work week of 30 hours. Both roles require at least five days of availability. Employees must be at least 18 years old, have reliable transportation, and be able to communicate, read, and write in English and perform business-related mathematics. Depending on operational needs and career growth, employees may be asked to move to another location within the company’s network.

The work takes place in a moderately noisy retail setting. It involves prolonged standing, bending, reaching, pulling, and sometimes climbing ladders or stairs, as well as regularly lifting items weighing 5–25 pounds. Higher weights may be required in some circumstances. Good vision, including color differentiation, is required. Reasonable accommodations may be made as described in the posting.

Compensation is role-specific: Assistant Store Manager pay is $18.38–$21.50 per hour, with potential bonuses if store KPIs are met; Supervisor pay is $18.94 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to excellent customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard work week of 30 hours.
• Availability on weekends and holidays; punctuality and regular attendance in accordance with company policies.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
• May need to move to different locations within the company’s network based on operational needs and career growth.
• High school diploma or GED equivalent; at least 18 years old.
• Ability to meet the physical demands described in the posting, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; good vision, including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop team members; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
• Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
• Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Employee discounts.
• Assistant Store Manager bonus opportunities in addition to base pay when store KPIs are met.
• Professional development and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED