Store Management - Mall Of New Hampshire, Manchester, NH

JD Finish Line•Manchester, NH

2d•Onsite

About The Position

At JD Finish Line, retail stores reflect the brand’s passion for innovation and customer service. Management team members are responsible for managing daily store operations, inspiring a high-performance team, and delivering exceptional customer experiences. The role offers autonomy to contribute to store success and company growth. The position includes Assistant Store Manager and Supervisor roles at the Mall Of New Hampshire in Manchester, NH. Requirements differ by role: Assistant Store Managers need open availability, including mornings, days, and nights; a minimum standard work week of five days; and an average standard work week of 44 hours, which may increase during peak sales periods. Supervisors need availability during opening and closing hours, a minimum of five days of availability, and a minimum standard 30-hour work week. All management employees must be available on weekends and holidays. The role requires reliable transportation, clear spoken English to communicate with customers and supervise staff, and the ability to read and write English and perform business-related mathematics. Relocation to different company locations may be required based on operational needs and career growth. The setting is a moderately noisy retail environment, with prolonged standing and other physical tasks. Applicants must be at least 18 years old. A high school diploma or GED is required; two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made as described in the posting.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership abilities and excellent communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for mornings, days, and nights, including store opening and closing hours; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for mornings, days, and nights, including store opening and closing hours; minimum of five days of availability; minimum standard work week of 30 hours.
All management employees must be available on weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and effectively supervise staff.
Ability to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
May be required to move to different locations within the company's network based on operational needs and career growth.
High school diploma or GED equivalent.
Must be at least 18 years old.
Ability to meet the physical demands described in the posting, with reasonable accommodations as applicable.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions to enhance store operations.
Perform additional duties and projects as required.