Store Management - Pheasant Lane Mall, Nashua, NH

JD Finish Line•Nashua, NH

2d•Onsite

About The Position

JD Finish Line is hiring management team members to lead store operations at Pheasant Lane Mall in Nashua, New Hampshire. Management is responsible for daily operations, developing a high-performing team, and delivering exceptional customer experiences. The role offers autonomy to contribute to store success and company growth. The Assistant Store Manager role requires open availability, including mornings, days, and nights needed to open and close the store. It has a minimum standard work week of five days and an average standard work week of 44 hours, with increased hours during peak sales periods. The Supervisor role requires availability during opening and closing hours and at least five days of availability, with a minimum standard 30-hour work week. All management team members must be available on weekends and holidays. This is a moderately noisy retail work environment. The job involves prolonged standing, handling and stocking merchandise, and other physical activities. A high school diploma or GED is required. The posting prefers two or more years of retail leadership experience or an equivalent combination of education and experience.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency with retail management software and basic computer applications.
Assistant Store Manager: open availability during hours needed to open and close the store, including mornings, days, and nights; minimum five-day standard work week; average 44-hour work week, with increased hours during peak sales periods.
Supervisor: availability during hours needed to open and close the store, including mornings, days, and nights; availability at least five days per week; minimum standard 30-hour work week.
All management: weekend and holiday availability; punctuality and regular attendance consistent with company policy; reliable transportation.
Ability to speak, read, and write English sufficiently to converse with customers, supervise staff, perform business-related mathematics, and understand corporate sales reports.
May need to move to different locations within the company network based on operational needs and career growth.
High school diploma or GED equivalent; must be at least 18 years old.
Ability to meet the listed physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may be required in some circumstances.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance, and ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue growth.
Implement local marketing initiatives and develop community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to improve store operations.
Perform additional duties and projects as required.