Sales Associate-Pheasant Lane Mall

KnitWell Group•Nashua, NH
•Onsite

About The Position

As a Sales Associate, you are Ann Taylor’s brand ambassador, creating authentic connections with customers and guiding their shopping journeys through personalized styling recommendations. You help maintain an attractive, well-organized sales floor and collaborate with your team to deliver personalized customer experiences in an inviting environment. The role uses brand behaviors and service to build customer loyalty, supports store priorities and promotions, and contributes to individual goals and daily expectations.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and in the right place on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the brands.
  • Community impact through philanthropic partnerships.
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