Seasonal Sales Associate - Pheasant Lane Mall

PACSUN•Nashua, NH

3d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing an exceptional customer experience. The role executes tasks and initiatives assigned by the leadership team and contributes as a positive member of the store team. The associate delivers engaging, positive, and authentic service; supports full-price selling while remaining aware of product value and promotions; handles customer situations according to company policies; completes assigned work efficiently; follows visual directives; and helps maintain an organized, clean, and safe store. The associate complies with company and loss-prevention policies and shares customer feedback with leadership. The role also supports sales and operational goals, participates in company and store contests and events, stays informed about financial goals, and executes digital sales strategies such as ship-from-store and BOPIS. The associate reflects the PacSun brand, contributes to a positive working environment, follows appearance guidelines, learns about products and trends, and works to improve individual performance. This is a part-time seasonal retail position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical duties include frequently lifting or moving up to 20 pounds and occasionally up to 35 pounds; sitting or standing for long periods; climbing ladders as needed; and moving around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policy and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core-value behaviors.
Follow Employee Appearance Guidelines and maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a team member.