Seasonal Retail Sales Associate, Pheasant Lane

Macy's•Nashua, NH

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, connect them with suitable products and services, and work to meet sales goals and build customer loyalty. The role includes assisting customers on the sales floor and in fitting rooms, maintaining an inviting and organized shopping space, and supporting merchandising and other store operations. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability to work days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and as part of a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers and create friendly, personal conversations that build customer relationships.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals and use customer engagement and effective selling behaviors to drive results.
Share information about products, new arrivals, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts and process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing and support merchandise moves as needed.
Share Loyalty program benefits, ensure customers have what they need, thank them sincerely, and assist with carrying packages when appropriate.
Collaborate with colleagues to support customers and the store.
Review sales goals and stay informed about current merchandise and promotions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice