JD Store Management - Franklin Park Mall | Toledo, OH

JD Sports Fashion • Toledo, OH

1d • $15 - $23 • Onsite

About The Position

JD Finish Line is hiring management team members for its Franklin Park Mall store in Toledo, Ohio. Management team members oversee daily store operations, lead and develop employees, deliver exceptional customer experiences, and contribute to sales and company growth. The role includes responsibilities spanning team leadership, customer service, sales performance, merchandising, inventory, store maintenance, financial management, marketing, and operational improvement.

Assistant Store Managers must have open availability to support opening and closing the store, a minimum standard work week of five days, and an average standard work week of 44 hours. Hours may increase during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard 30-hour work week. All management roles require weekend and holiday availability, punctuality, regular attendance, and reliable transportation. The role may require movement to other locations in the company network based on operational needs and career growth.

The position is in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, and sometimes climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with heavier items possible in certain circumstances. Candidates must be at least 18 years old, communicate and read in English, and perform business-related mathematics. A high school diploma or GED is required. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Assistant Store Manager pay is $19.38–$22.50 per hour, with additional bonus opportunities when store KPIs are met. Supervisor pay is $14.50 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off. The company also describes career advancement opportunities, professional development, employee discounts, and a commitment to diversity and inclusion.

Requirements

• High school diploma or GED equivalent.
• Must be at least 18 years old.
• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Commitment to outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Must speak, read, and write English clearly enough to converse with customers, supervise staff, understand corporate sales reports, and perform business-related mathematics.
• Must have reliable transportation.
• Punctuality and regular attendance consistent with company policies are required.
• Assistant Store Manager: open availability, including mornings, days, and nights needed to open and close the store; minimum standard work week of five days; average standard work week of 44 hours, with increased hours possible during peak sales periods.
• Supervisor: availability during the hours needed to open and close the store, including mornings, days, and nights; minimum of five days of availability; minimum standard work week of 30 hours.
• All management roles require weekend and holiday availability.
• May need to move to different locations within the company network based on operational needs and career growth.
• Physical ability to stand for approximately 5–14 hours per day; stand for extended periods during peak sales days; stoop, kneel, reach, and pull; climb ladders or stairs when needed; and regularly lift 5–25 pounds, with heavier weights possible in certain circumstances.
• Must have good vision, including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
• Monitor industry trends and competitor activities; identify improvement opportunities and implement solutions.
• Perform additional duties and projects as required.

Benefits

• Competitive compensation and bonus opportunities for Assistant Store Managers when store KPIs are met.
• Company 401(k) plan eligibility for all roles.
• Medical, dental, and vision coverage for full-time roles.
• Sick leave, parental leave, and company-paid time off for full-time roles.
• Employee discounts.
• Professional development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED