JD Store Management - Woodland Hills Mall, Tulsa, OK

JD Sports Fashion•Tulsa, OK
•Onsite

About The Position

JD Finish Line is hiring management team members to oversee store operations, lead employees, and deliver customer experiences. Management is responsible for daily operations, team performance, sales, and store growth. The roles require availability for opening and closing hours, including mornings, days, and nights, as well as weekends and holidays. Assistant Store Managers have a minimum standard workweek of five days, averaging 44 hours and increasing during peak sales periods. Supervisors must be available at least five days per week and work a minimum standard of 30 hours per week. The work takes place in a moderately noisy retail setting and involves prolonged standing, handling and stocking merchandise, and assisting customers. Employees may be asked to perform additional duties outside the normal scope of the role, and may need to move to different company locations based on operational needs and career growth. JD Finish Line describes its environment as fast-paced and offers career advancement opportunities, compensation and benefits, and employee discounts.

Requirements

  • Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Passion for outstanding customer service and memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness to work flexible hours, including weekends and holidays, as needed.
  • Proficiency in retail management software and basic computer applications.
  • Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard workweek of five days; average standard workweek of 44 hours, with increased hours during peak sales periods.
  • Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum availability of five days; minimum standard workweek of 30 hours.
  • Weekend and holiday availability for all management roles.
  • Punctuality and regular attendance in accordance with company policies.
  • Reliable transportation.
  • Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
  • May need to move to different company locations based on operational needs and career growth.
  • High school diploma or GED equivalent.
  • At least 18 years of age.
  • Ability to meet the physical demands of the role, including prolonged standing; stooping, kneeling, reaching, and pulling; climbing ladders or using stairs; and regularly lifting items weighing 5–25 pounds, with higher weights possible in some circumstances.
  • Good vision, including color differentiation.

Nice To Haves

  • Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

  • Recruit, train, and develop a motivated team; set goals and provide ongoing feedback.
  • Create a positive work environment and support strong team performance.
  • Deliver exceptional customer service, address customer needs, and resolve issues.
  • Drive store sales and profitability through merchandise management, promotions, and sales targets.
  • Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
  • Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
  • Implement local marketing initiatives and build community relationships to enhance brand presence.
  • Monitor industry trends and competitor activity; identify opportunities and implement solutions to improve store operations.
  • Perform additional duties and projects as required.

Benefits

  • Health benefits
  • Retirement plans
  • Employee discounts
  • Professional development and opportunities for career advancement
  • Competitive compensation package
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