JD Store Management - Tulsa Premium Outlet, Jenks, OK

JD Sports Fashion•Jenks, OK

1d•Onsite

About The Position

At JD Finish Line, retail stores reflect the brand’s passion for innovation and customer service. Management team members manage daily store operations, inspire a high-performance team, and deliver exceptional customer experiences, while contributing to the store’s success and company growth. The posting is for the Tulsa Premium Outlet in Jenks, Oklahoma, and lists Assistant Store Manager and Supervisor positions. The role includes leading and developing employees, supporting sales and profitability, maintaining customer-service standards, overseeing inventory and visual merchandising, and ensuring compliance with company policies and safety regulations. Managers also handle budgets and sales analysis, local marketing and community relationships, and initiatives to improve store operations. The Assistant Store Manager must be available to work at least five days per week, including the hours needed to open and close the store, and averages 44 hours per week, with more hours during peak sales periods. The Supervisor must be available at least five days per week, including opening and closing hours, and work a minimum of 30 hours weekly. All management positions require weekend and holiday availability. Employees may be asked to perform additional duties and may be required to move to other company locations based on operational needs and career growth.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a track record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum five-day standard work week; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum 30-hour work week.
All management positions require weekend and holiday availability, punctuality, and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and effectively supervise staff; ability to read and write English and perform business-related mathematics.
May need to move to different company locations based on operational needs and career growth.
High school diploma or GED equivalent.
Must be at least 18 years old.
Ability to meet the stated physical demands, with reasonable accommodations available as described in the posting.

Nice To Haves

Two or more years of retail leadership experience, strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Address customer needs, resolve issues, and ensure high standards of customer service.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance the brand’s presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.